When you work for CRRWater, you work with a team of very close people; there are only 6 of us, so a family-positive atmosphere comes naturally. When you live on the Ranch, you get to be one of the very few who work less than 10 minutes from home. You work for a team that is flexible and understanding.

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Our values of Quality Water, Customer Service, Financial Accountability, and Responsible Stewardship govern how we serve each other, the public, and our surrounding community. 

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Top candidates for our Customer Service Specialist will demonstrate a strong drive and natural energy to provide the very best customer experience, possess excellent interpersonal communication skills, enjoy being part of a team, and be eager and open to continuous  learning. 

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Salary: $19.00 Hourly 

Work Schedule: Monday through Thursday, 8 am to 4:30 pm.

*you may be asked to work evenings, nights, weekends, and holidays in an emergency. 

Essential Duties:

• Respond to various inquiries from customers, the general public, and other staff and departments, providing information and assistance by phone, in-person, or email.

• Resolve customer complaints and provide account and billing assistance.

• Process and reconcile daily credit card and cash payments.

• Perform various billing activities to ensure customer bills are sent accurately and on time.

• Maintain customer database to ensure account and billing information is up-to-date and accurate.

• Contact customers regarding delinquent accounts to collect outstanding balances.

• Accounts receivables.

• Perform a variety of general administrative functions.

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Minimum Qualifications:​

High School diploma, GED, or any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities required for the position. Additionally, you are a good listener and communicator. Providing customers with answers to their questions in a way that they understand. One year of experience working with customers in a service-type environment. 

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Benafits:

• Vacation and Sick Leave

• Medical, Dental, Vision, Basic Life, Medical Transport

• Short Term Disability

• 401K

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Crooked River Ranch Water Company is proud to be an equal opportunity employer and is a drug-free workplace. Our policy requires a criminal/civil background check, a driving record check, and a drug screen as a condition of employment.