Phone: (541) 923-1041 • TTY: 711
Street Address: 13845 SW Commercial Loop Rd.
Terrebonne, Or 97760
Important Notifications
Be in the know.
Please attend our March 12th Board Meeting
Email Notification
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If there is an emergency this is our primary communiction
All meetings are held at the Water Company Office at 3 PM
Rate Increase Application Submitted to Oregon PUC
Crooked River Ranch Water Company submitted a general rate filing to the Commission on March 13, 2025. We are seeking to increase our annual revenue by $80,801 above the $1,361,818 we collected in 2024. The purpose of this announcement is to provide you with general information regarding the proposed rates and the effect the filing may have on you.
Current revenues are insufficient to cover the costs required to provide safe, reliable, and adequate service. Since the last Rate Case, expenses have increased by 9% overall. Power costs alone have risen by 26%. Additionally, wages and insurance have increased by 14% as efforts are made to maintain compensation levels that retain skilled and certified workers.
For more information click here.

Should you require any additional information or documentation, please do not hesitate to reach out.

Lead and Copper
The United States Environmental Protection Agency (EPA) adopted revisions to the Lead and Copper Rule in 2021 that include a requirement for public water systems to conduct inventories of service lines and to identify service line material. The intent of the service line inventory is to identify those service lines made of lead so that they can be scheduled for removal and replacement.
We are pleased to confirm that the Crooked River Ranch Water has complied with the Lead and Copper Rule Revision. As part of our commitment to ensuring the safety and quality of our drinking water, we have conducted an assessment of our water infrastructure using public records, historical plan reviews, customer information as well as physical inspections.
All of our evaluations have confirmed that there are no lead service lines present within CRRWater system. We remain dedicated to maintaining the highest standards of public health and safety, and we will continue to monitor our water systems regularly to ensure ongoing compliance with all regulatory requirements.
New Way to pay your bill. Coming Spring of 2025
We have contracted with Springbrook Software to upgrade our utility billing software. We will move to Express Bill Pay as part of this upgrade in the spring. Xpress Bill Pay has many great features that are currently unavailable, such as access to a mobile app, water usage records, billing history, and more.
More information will come out as we get it.
